GreenToGo picks up, washes, and delivers dishes


How we operate:

GreenToGo is officially permitted by the Durham County Department of Public Health and inspected regularly. We are proud that our wash protocols, which are based on NC Health Code, were designed together in partnership with the Health Department. GreenToGo is committed to the health and safety of our community of partner locations, consumers, and employees.

  • GreenToGo employees wear cloth face masks and maintain a distance of six feet from other people when they restock our partner locations, pick up used containers, and wash them at our commercial facility.
  • Employees wash their hands before, during, and after the washing process.
  • Reusable containers are first dipped in a sanitizing solution, manually scrubbed in soapy water, and rinsed before being washed in a high-heat commercial dishwashing machine.
  • Reusable containers are carefully air-dried on stainless steel drying racks. After drying, we store our containers securely until delivery to a partner location.
  • GreenToGo employees must wash and sanitize their hands before and after every delivery, pickup, or servicing of a return station.
  • We have a contactless delivery and pickup process to minimize transmission risks.
  • GreenToGo Riders sanitize their bicycles and trailers with a 70% isopropyl alcohol solution before and after every route. Return stations are cleaned regularly.

We will continue to work with our partner locations to ensure safety and health for our community of partner locations, consumers, and employees.

Is reuse safe during COVID-19?

Yes, reusable food packaging is safe during the COVID-19 pandemic as long as proper sanitation procedures are upheld. Reusable, durable products such as plates and silverware for restaurant dining have been safely used for years despite the existence of infectious disease. We recommend these resources to learn more:

There is a theoretical risk of COVID-19 contact transfer from surfaces of reusables (or any other surface), but recent scientific studies show that risk is very low. CDC spokesman Benjamin Haynes shared the following with NPR: “COVID-19 spreads mainly through close contact from person-to-person. While it may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, this is not thought to be the main way the virus spreads.”

The plastics industry has attempted to leverage the pandemic crisis to assert that single-use disposables are the most sanitary option but with no supporting scientific studies. It should be noted that single-use disposable packaging does not undergo a commercial sanitation process during its production. We believe that GreenToGo containers, which are washed in a high-heat commercial dishwashing machine, are quite possibly safer than disposables. 

We will stay updated with peer-reviewed scientific studies and health guidelines as they are released so we can continue to update our operations and provide a safe service to our partner locations, GreenToGo users, and our employees. 

For the most up-to-date information related to COVID-19, please reference the Centers for Disease Control & Prevention and the Durham County Department of Public Health.